Privacy Policy

Last Updated: August 2026

Introduction

HeatLink Plumbing & Heating Engineers (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights regarding your personal data.

By using this website, you agree to the practices described in this Privacy Policy.


Who We Are

HeatLink Plumbing & Heating Engineers provides professional plumbing, heating and bathroom installation services throughout Dublin, Kildare and Meath.

For more than 15 years, we have helped homeowners, landlords and businesses with reliable plumbing, heating and bathroom solutions. We are committed to delivering honest advice, high-quality workmanship and exceptional customer service.

If you have any questions regarding this Privacy Policy or your personal information, you can contact us at:

Email: info@heatlink.com


Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Any information you include in contact or enquiry forms

  • Any information you provide when requesting a quotation or contacting us

We may also automatically collect certain technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

This information helps us improve the performance and security of our website.


How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide quotations and requested services

  • Communicate with you regarding your enquiry

  • Improve our website and customer experience

  • Maintain website security

  • Comply with legal obligations where required

We do not sell your personal information.


Contact Forms

If you submit an enquiry through our website, the information you provide is used solely to respond to your request and provide our services.

We only collect information necessary to deal with your enquiry.


Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Analyse website performance

  • Maintain website security

You can disable cookies through your browser settings, although some parts of the website may not function correctly.


Embedded Content

Pages on this website may include embedded content such as videos, maps or other media from third-party websites.

Embedded content behaves in the same way as if you visited those websites directly. Those providers may collect data, use cookies and monitor your interaction with their content according to their own privacy policies.


Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

While we work to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.


Data Retention

We retain personal information only for as long as necessary to:

  • Respond to your enquiry

  • Provide our services

  • Meet legal or regulatory obligations

  • Resolve disputes where required

When information is no longer required, it is securely deleted or anonymised where appropriate.


Sharing Your Information

We do not sell, rent or trade your personal information.

Your information may only be shared with trusted service providers where necessary to operate our website or provide our services, or where disclosure is required by law.


Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the email address below.

Email: info@heatlink.com


Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party websites and encourage you to review their privacy policies before providing any personal information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or website functionality.

Any updates will be published on this page together with the revised “Last Updated” date.


Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

HeatLink Plumbing & Heating Engineers

Email: info@heatlink.com

Make an Enquiry